The Scottish Region was privileged to be able to visit Lansing Linde Scotland at their East Kilbride facility in March 2003. The visit enabled members to gain an insight into the supply of materials handling equipment from the UK market leader in the field.
Members being shown the latest model of forklift truck.
© John G. Fender 2011
Lansing Linde Scotland is part of the Linde Group and has its roots in the former Lansing Bagnall company. Linde originally specialised in hydraulics and bought over Lansing Bagnall to form Lansing Linde. The company has four factories, one each in Germany and France, with the others in the UK.
The main production facility is at Basingstoke and features the latest production techniques. The larger trucks in Lansing Linde's range are manufactured in Blackwood, South Wales. Additionally, second hand trucks are refurbished at the company's Wigan plant and the company employs some 1,200 people in the UK.
The range of trucks available is comprehensive, with more than 160 models covering just about every possible application. these can be tailored to meet the customers exact requirements. There are 9 National Network companies in the UK, each responsible for its own business decisions and all linked by computer systems. There are 29 depots throughout the UK and over 800 field service engineers.
The latest model of Lansing Linde fork lift truck.
© John G. Fender 2011
The members were given a guided tour of the facility during which they were able to see the comprehensive parts stores and had the parts ordering and supply system explained. Parts delivery is made direct to the field engineers 3 times a day and parts are delivered direct to the service vans by the delivery company.
Field engineers can order parts via their laptop computers as well as call up the history of any truck they are working on. In the Sales Department, members were given a demonstration of the type of information available to customers, detailing the performance and cost of each truck operated by customers. As a management tool, this enables customers to get the best from their investment.
Members also saw various trucks undergoing maintenance and reconditioning in the workshop and were then given a demonstration of the latest model fork lift truck, before being given a presentation on its abilities and performance. This model features Linde's unique hydrostatic transmission with no clutch to wear out and this also enables faster loading, unloading and stacking.
The Region would like to express it thanks to Ian Smith, sales Manager (Scotland) and to Mark and Tony for their hospitality and time in showing us around the facility.
Report by John Fender.
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